Last Updated: 21/11/2025

Thank you for shopping with rekhacosmetics.in/. We aim to provide you with a smooth and reliable shopping experience. Please read our Shipping Policy to understand how we process, ship, and deliver your orders.

1. Order Processing Time

  • All orders are processed within 1–2 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive an email or WhatsApp confirmation once your order is confirmed and dispatched.

2. Shipping Methods & Delivery Time

We deliver across India through trusted courier partners.

Typical delivery time:

  • Metro Cities: 2–4 working days
  • Other Cities: 4–7 working days
  • Remote Locations: 7–10 working days

Delivery times may vary due to external factors like weather, courier delays, or festivals.

3. Shipping Charges

  • Free Shipping on orders above ₹[insert amount].
  • For orders below this amount, a standard shipping charge of ₹[insert amount] applies.

4. Order Tracking

Once your order is shipped, we will share a tracking link via email/SMS/WhatsApp.
You can track your order anytime on the courier partner’s website.

5. Cash on Delivery (COD)

  • COD available on selected products and pin codes.
  • Additional COD charges may apply.

6. Wrong or Incomplete Address

If the address provided is incorrect or incomplete, the delivery may fail or get delayed.
We will not be responsible for delays caused due to incorrect address details.

7. Damaged or Missing Items

If your product arrives damaged or something is missing:

  • Contact us within 24–48 hours of delivery.
  • Provide order number, photos of the package, and the issue.

We will resolve the issue promptly.

8. Contact Us

For any shipping-related questions:

📩 Email: rekhacosmeticsdelhi@gmail.com
🌐 Website: https://rekhacosmetics.in/